Privacy Policy

Here is a customized Privacy Policy for Sowilo Kids, using the template you provided and updated with your brand details:

Privacy Policy

This Privacy Policy outlines how your personal information is collected, used, and shared when you visit or make a purchase from www.wearsowilo.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically gather certain details about your device, such as your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we also collect data about the web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically collected data is referred to as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device or computer, often containing a unique anonymous identifier. For more information on cookies and how to disable them, visit www.allaboutcookies.org.

  • Log Files: These track actions on the Site and collect data such as your IP address, browser type, Internet service provider, referring/exit pages, and timestamps.

  • Web Beacons, Tags, and Pixels: These are electronic files used to track browsing activity on the Site.

When you make or attempt to make a purchase through the Site, we collect specific information, such as your name, billing address, shipping address, payment information (including credit card details), email address, and phone number. This is referred to as “Order Information.”

When we mention “Personal Information” in this Privacy Policy, it includes both Device Information and Order Information.

SMS & Text Marketing Consent

By subscribing to Sowilo Kids text notifications, you agree to receive automated marketing messages about our products and services at the number provided during subscription. Messages may be sent via automatic dialing systems or other technology, with recurring frequency. Consent is not a condition of purchase. Standard message and data rates may apply. Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to opt-out, and HELP for assistance. You may receive a confirmation text upon opting out. Attempts to opt-out via methods other than the designated commands are not considered valid.

How We Use Your Personal Information

We use the Order Information we collect to:

  • Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing order confirmations).

  • Communicate with you.

  • Screen our orders for potential risk or fraud.

  • Provide you with information or advertising relating to our products or services, in line with your preferences.

We use Device Information to:

  • Help us screen for potential risk and fraud (in particular, your IP address).

  • Improve and optimize our Site (e.g., by analyzing how users browse and interact with the site, and assessing the performance of our marketing efforts).

Sharing Your Personal Information

We may share your Personal Information with third parties to help us use it, as described above. For example:

We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information we receive, or to otherwise protect our rights.

Behavioral Advertising

We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may interest you. For more information about how targeted advertising works, visit the Network Advertising Initiative’s educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by using the links below:

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and use practices when we see a “Do Not Track” signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us using the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you place an order through the Site), or otherwise to pursue our legitimate business interests. Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or for other operational, legal, or regulatory reasons.

Minors

The Site is not intended for individuals under the age of 13.

Contact Us

For more information about our privacy practices, or if you have questions or would like to make a complaint, please contact us by email or by mail using the details below:

  • Email: Help@wearsowilo.com

  • Phone: +91 93551 33397

  • Mailing Address:
    Sowilo Kids
    B-120, Ganesh Nagar, Tilak Nagar
    New Delhi - 110018
    India